Contact/FAQ

  • Are custom orders available?
Yes! Custom orders are available upon request by using the contact form at the bottom of the page. Just about any shape is possible, so don't be afraid to be creative with your design and features. Additionally, alongside the three standard materials, a variety of unique custom materials are available. Feel free to get in touch and let me know exactly what you have in mind!
    • How much does shipping cost?

    Shipping is automatically calculated during checkout and is determined based on location. Different shipping options are available, but the cost for first class shipping (tracking included) within the contiguous United States is typically between $2 and $3

     

    • Are returns allowed?

    I want to be absolutely certain that you are using the best pick you have ever tried. If you do not feel that you have found it here, then that is okay and you can send it back for either a different type of pick or a full refund. The two conditions for returned picks are that a return must be requested within 14 days of delivery confirmation (as indicated by tracking information) and that the pick not be in heavily used condition.